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bcg faqs

Frequently Asked Questions (FAQs)


It is a B2B platform composed of manufacturers of men’s wear, women’s wear, kids wear, accessories, and trims. You will directly get in touch with manufacturers, not agency.
You can find men’s wear, women’s wear, kid’s wear, accessories, trims, and garments that made of various kinds of fabrics.
No, we only provide service for our registered buyers.
You will need to search for the keywords in the search box of what types of the garments you are looking for.
Right now, we don’t have any custom search filters.
You can simply chat with a manufacturer if you are interested in.
You can just send messages to a manufacturer to know their detail requirements.
Yes, you’ll get the Message button to chat with an individual manufacturer.
We always check the detail license before approving a Manufacturer in our marketplace. Also, we check the status of each deal in detail from our end.
The MOQ depends on the requirements of the manufacturer that you choose.
Debit and Credit cards, Paypal and Bank deposit.
Right now, we don’t have this feature. We’ll launch this feature soon.
Yes, you can contact with the manufacturer or admin regarding this.
We don’t have our personal tools. But our manufacturers have designers to this part.
We will do our best to help you solve issues with manufacturers.
Yes, and there will be different discounts based on the quantity and what kind of products the buyer purchases.
It is decided by manufacturers, usually there will be charge for samples. Please send message to the manufacturers regarding this.
We require manufacturers to send sample for buyers’ approval before shipping the bulk production. If a buyer finds quality issues regarding the order within 3 days, they can request for return or refunds. After 3 days, there will be no return/refunds accepted.
Our manufacturers are from all over the world, and we can do international shipping.
You’ll get weekly or monthly newsletters from our experts’ team.
Yes, you can make an appointment with us for a phone call from our website. Also, just send emails to
Yes, you can use our marketplace from your mobile and tab as well. We’ll launch mobile apps (iOS and android) soon.


It is a B2B platform composed of direct manufacturers of men’s wear, women’s wear, kid’s wear, uniforms, sportswear from the whole world.
Right now, we don’t have any fees for our manufacturers.
You can offer manufacturing services of all different kinds of garment that you are specialized in making.
You have to upload your business license while registering as a manufacturer in our marketplace.
Our registered wholesale buyers will find you in the Manufacturers page from the buyer’s dashboard after login.
Yes, potential buyers will send you the messages directly after checking your profile and products in detail. Check your inbox and reply to the buyers.
Our full system is built in such a way to help you manage and fulfill your all orders very efficiently, contacting with admin and buyers.
Yes, you can. We suggest that you offer flexible MOQ, which helps increase the transaction rate.
We only accept payment methods mentioned on our platform.
Right now, we don’t have this feature. We’ll launch this feature soon.
We will help to solve all the issues and disputes with the buyers.
You’ll get weekly or monthly newsletters from our experts’ team.
If it is damaged products or it is different from the sample approved by buyer, there will be return and refunds.
This is a platform for people in this fashion industry from the whole world. You have to make sure you can ship to buyer’s designated address.
Yes, you can edit your profile’s information at any time you want. If you can’t, just send a message to admin.
You are required to follow and perform articles of law on our BCG website, which strictly protect our buyer’s product, designs, logos etc, related property rights.
Yes, you can terminate or disable (temporary) your profile by sending message to admin.
Yes, you can use our marketplace from your mobile and tab as well. We’ll launch mobile apps (iOS and android) soon.

Sample Sale

Sample sale section is for designers, showrooms, design studios that have samples inventory, fitting samples, and remaining samples that wasn’t chosen for production.
You will be able to see all the Sample Sale items uploaded by our manufacturers at a glance with all details. So, you can start chatting with our sellers following each item.
If you are a registered buyer of our marketplace, you can login Sample Sale with the same buyer login credentials.
You can make extra funds from the samples stock, and increase popularity of your brand, which also brings more leads to your website.
No, you must have to login Sample Sale section with your buyer login credential.
Yes, you’ll get “Forgot Password” option in the login page.
Yes, we always ensure security for our buyers’ personal data.
Right now, our buyers can access to Sample Sale anytime.
Our manufacturers are adding Sample Sale items continuously.
No, there is no limit, just chat with the manufacturers.
You have to talk to our manufacturers for refund or exchange issues.
You can always chat with our manufacturers or admin to know your order’s live status.
The sample sale price is 75%-85% retail price, and there would be special promotions for the holidays.
You’ll get access to edit your personal information from your user dashboard. If you want to change your login email, you have to talk to the admin.
Sure, just chat with admin from your user dashboard. Also, you can contact following the email